Frequently asked questions

AGRO FRESH UG is a trusted e-commerce agri-business platform in Uganda, offering fresh, organic, and high-quality agricultural products at affordable prices. We deliver groceries, beverages, dairy, baked goods, and more straight to your doorstep.

You can order easily online via our website agrofreshug.com. Simply:

• Browse products & add to cart

• Check out & choose delivery/payment

• Confirm your order – we’ll handle the rest!

We accept:
✔ Mobile Money (MTN, Airtel)
✔ Bank Transfers
✔ Cash on Delivery (Limited areas)

Currently, we deliver within major cities and towns in Uganda. Enter your location at checkout to confirm availability.

• Within Kampala: 1-2 business days

• Upcountry areas: 2-4 business days
  Delivery times may vary based on product availability and location.

Yes! We source directly from trusted farms and partners (like JESA Dairy, Fresh Cuts, Uganda Wines & Spirits) to guarantee fresh, organic, and high-quality products.

We accept returns/refunds within 24 hours if the product is damaged, expired, or incorrect. Contact our support team immediately.

Yes! We supply businesses, restaurants, and events. Contact us via WhatsApp/Phone/Email for wholesale pricing.

Yes! Follow us on social media for weekly promotions, seasonal discounts, and loyalty rewards for regular customers.